To speak to a customer service representative, please call us at 1-877-202-1600
Trisept Solutions is wholly owned by ALG Vacations Corp. ALG Vacations Corp. and its affiliated technology and marketing agencies, and travel agency distributors, gather, store, and process the information from the Trisept Solutions website. They help Trisept Solutions use customer information to create and distribute products, specials, promotions, and website features for our customers, ALG Vacations Corp., and their affiliated technology and marketing agencies, and travel agency distributors will not sell or share your personally identifiable information with any third party company or agency without your permission.
If you have any comments or questions regarding this privacy statement, please contact Trisept Solutions via our online Customer Service.
The types of information collected on these pages are:
The information you supply when you submit a photo or video to any photo/video contest is used to send you a confirmation email when your submission has been posted on the website. The photo or video, title, and caption will be posted on the website for the public to view. Your email address will not be posted for the public to view. If you opt-in to the weekly email at the time of your photo or video submission, your email address will be added to the subscription list. In this case, you will receive another email with the option to edit your subscription preferences.
The information you supply when you send in a Customer Service request is used to assist you with your request. It may also be used to help Trisept Solutions review and improve its products, promotions, and customer service.
The information you supply when you send a request to a travel agent via an agency profile is a confidential communication between you and the travel agency. Trisept Solutions does not monitor these communication or collect data from them, except the total number of requests sent. Trisept Solutions makes no guarantees as to the way in which the travel agencies will use or protect the information you send them via their agency profile information request form.
The information you supply when you send a suggestion or comment to the email suggestion link is used to reply to your comment. Your information may also be forwarded on to the relevant product team or Customer Service team to further process your comment or to help improve Trisept Solutions product, promotions and customer service.
The information you supply when you send an email/webpage to a friend is used to forward the relevant email or webpage information. Trisept Solutions will not send additional emails or mailings to your friend. Your friend must subscribe to our guestbook or provide information himself/herself through one of the other available means before Trisept Solutions will contact him/her.
Information collected through some/all of the methods listed above may be used by Trisept Solutions to improve products, processes and customer service. Trisept Solutions may also use some/all of the information to create customer mailing lists and may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by Trisept Solutions for its own marketing and promotional efforts, and will not be sold or shared with any third parties.
Trisept Solutions may also use non-identifying or aggregate information to improve our website, track promotional success, and/or to share website usage information with our hotel, airline or other business affiliates. This information may include number of page views, visitor sessions, session length, hits, number of unique visitors, browser type, number of visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users. Not all of this information is shared with our business affiliates, but some aggregate numbers such as page views on a particular page during a particular time frame may be shared. However, no personally identifiable information about you will be shared with any third party.
Information you submit through any of the online methods, including online booking, may be used to create customer mailing lists. Trisept Solutions may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by Trisept Solutions for its own marketing and promotional efforts, and will not be sold or shared with any third parties.
To unsubscribe from the Trisept Solutions weekly emails, you can visit the unsubscribe page. Your information will be kept in the Trisept Solutions database and will not be shared with any third parties.
Updated: August 1, 2007